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To maintain and continuously
improve the quality of our products and services
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To provide confidence to our
customers that the requirements for quality are
being, or will be achieved in the delivered product
or services.
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To provide confidence to
management and employees that the requirements for
quality are being fulfilled and maintained, and that
quality improvements take place.
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To improve the quality of our
own operations so as to continually meet all of the
customers' and shareholders' stated or implied needs.
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To ensure all quality system
requirements including ISO 9001:2000, QS 9000, and
ISO16949 are being fulfilled.
 In addition to our own
internally developed quality documentation and
procedures, we're always willing to comply with
customer-generated quality requirements, including PPAP (Production Part Approval
Process) the
generally accepted process for sample submission,
including submission of material certification,
source warrant, layout, dimensional measurement
documentation; functional testing documentation; and
an appearance approval report), FMEA (Failure Mode
and Effect Analysis), Histograms, Pareto Analysis,
SPC (Statistical Process Control) capability studies
and X bar and R control charts and so on.
Frequently our customers request special control
plans, final audit sheets, plating certification, or
heat-treating certification.
We have a well-equipped
metrology lab that is certified to the US Bureau of
Standards that includes a Browne and Sharpe
Coordinate Measuring Machine with statistical
software, optical comparators, microscopes,
micrometers, height gages, hardness testers, surface
testers, laser mics, and much more.
We follow up on every defect
found until its root cause is identified and
corrected with changes to our methods and process
documentation. Our procedures include the
procedures you would expect to find at a world class
manufacturer:
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All Elements of
QS 9000 documentation (P-FMEA, Control Plans, PSW,
Etc.)
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Automated
On-time delivery & Defect Reporting System
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Employee Training
Programs
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Calibration
System
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First Article
Reporting / Certification
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Receiving, In
Process and Final Inspection
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Process Change Request
/ Corrective / Preventive Actions
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Materials Review
Reports
We welcome customer audits of
our quality system, and copies of our Quality Manual
are available upon request.
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